FREQUENTLY ASKED QUESTIONS

PRICING

Prices quoted are for a one day charge. If you wish to rent items for an extended time please call us for our special rates. Prices are subject to change so please call to confirm rentals. A valid credit card is required and will be billed for any missing or damaged items. A detailed invoice of charges and copy of receipt will be mailed to you after the event.

PICKUP & DELIVERY

Delivery, Pickup and set up are offered at reasonable rates.

Please call for rates in your area.

Clients are welcome to pick up and return to/from our warehouse for no additional charge. Our pickup and return hours are Monday- Friday 9AM-4PM.  Deliveries are made to any dock, garage or door readily accessible to our trucks. For pickup, all rental items should be stacked in the same place and manner in which they were delivered.

 
SETUP & BREAKDOWN

Set up is offered at additional charge. We do not offer breakdown services. 

Please reach out to your Sales Representative for additional questions. 

PRIOR TO PICKUP & RETURN

All china, glassware, utensils, etc., should be rinsed or wiped refuse-free and replaced in their delivery containers. Linens should be dry and refuse-free to prevent mildew and staining. Additional charges are made when extraordinary cleaning is required. Never place linens in a plastic bag.

YOUR RESPONSIBILITY

Responsibility for rented items remains with the customer from time of pickup/delivery to return/pickup. Additional charges will be made for damaged items and shortages. Certain items like tables and chairs cannot get wet.