FREQUENTLY ASKED QUESTIONS
Prices quoted are for a one day charge. If you wish to rent items for an extended time please call us for our special rates. Prices are subject to change so please call to confirm rentals. A valid credit card is required and will be billed for any missing or damaged items. A detailed invoice of charges and copy of receipt will be mailed to you after the event.
Delivery, set up and take down are offered at reasonable rates.
Please call for rates in your area.
Normal pick up and return hours are Monday- Friday 10a.m. to 5p.m. Outside specified times can be arranged. You are more than welcome to pick up rentals at our showroom. Please call ahead of pick up to ensure we can accommodate your needs. Deliveries are made to any dock, garage or door readily accessible to our trucks. For pickup, all rental items should be stacked in the same place and manner in which they were delivered.
Set up and take down are offered at reasonable rates. Please call usfor more about:
Setup/breakdown for tables and chairs
Staffing to install and remove table linens, chair cover, chair ties, and napkins at 35% of the rental total.
All china, glassware, utensils, etc., should be refuse-free and replaced in their delivery containers. Linens should be dry and refuse-free to prevent mildew and staining. Additional charges are made when extraordinary cleaning is required. Never place linens in a plastic bag.
Responsibility for rented items remains with the customer from time of pickup/delivery to return/pickup. Additional charges will be made for damaged items and shortages. Certain items like tables and chairs cannot get wet.